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Frequently Asked Questions

  • Do I get access to a health coach?
    Yes. Coaching is included in every plan to help you stay on track between provider visits. The frequency depends on your selected plan.
  • Do you offer lab testing?
    Yes. We recommend targeted lab tests such as GI-MAP, DUTCH, and food sensitivity panels as needed. Your provider will guide you based on your health goals.
  • Can I message my provider with questions?
    Yes. Secure messaging is available for all active members. Response times may vary based on your membership level, with priority access provided to Comprehensive Care members. Messages are reviewed during business hours only and may take 1–3 business days for a reply. Please note: provider messaging is not monitored 24/7 and should not be used for urgent or emergency concerns.
  • Do you accept children for patients?
    Yes, we offer pediatric plans. Please see our pricing page for a full plan overview.
  • What is your cancellation policy?
    We kindly ask for at least 24 hours’ notice for any cancellations or reschedules. Late cancellations may be subject to a fee.
  • How do I book an appointment?
    Please fill out this form to join our waiting list. We are currently still getting back to everyone on a first come, first serve basis and will contact you upon a spot opening up.
  • Can I use my HSA or FSA card?
    Yes! We gladly accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards as payment.
  • What types of payment do you accept?
    We are a cash-pay practice and accept multiple convenient payment options, including credit or debit cards, FSA/HSA cards, checks, and cash.
  • Do you accept insurance?
    We do not accept insurance. Our services are cash-pay only, which allows us to provide personalized care without the limitations of insurance billing.
  • Where are you located?
    Our office is located at 8534 Yankee Street, Suite 2D, Dayton, OH 45458.
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